How to use a discount code, why you might not see a spot for it at checkout, and how to hear about future promotions.

I have a discount code for the app. How do I use it?Sign in or create an account at <a href="http://solidstarts.com/app">solidstarts.com/app</a>, select the plan applicable to your offer code, and apply the promotional code at checkout. Note: Discount codes are redeemable via our website only and cannot be used in the Apple or Google app stores.<hr>There&apos;s no spot to enter the discount code at checkoutIf you&apos;re not seeing a box at checkout to enter the discount code, you likely have an active subscription or trial through your Apple App Store or Google Play Store &#x2014; apps don&apos;t let you use a promo code while there&apos;s an active subscription or trial (even after you cancel, it&apos;s still considered active until the trial period ends).To access the promotional deal: open your app store, click on your profile, then &quot;Subscriptions&quot; and find Solid Starts. There will be an option to cancel there. After your subscription/trial period ends, you&apos;ll see the option to add a promotional code at checkout.<hr>Do you offer discounts?Occasionally we offer special promotions or discounts for an annual subscription to our app. Be sure to sign up for our newsletter via email <a href="https://solidstarts.com/email-signup/">here</a> and follow us on Instagram to stay up to date with any promotions!Please <a href="https://solidstarts.com/faq/?hcUrl=%252Fen-US%252Fcontact">contact us&#xA0;</a>if you have any additional questions or need further guidance.&#xA0;

Coupon Codes — Common Questions

How to use a gift card code, whether they expire, and how to gift a subscription.

I have a gift card code for the app. How do I use it?Sign in or create an account at <a href="http://solidstarts.com/app">solidstarts.com/app</a>. Select to start the free trial, then select the plan (monthly or yearly) applicable to your gift card code. There will be a box at checkout to enter the gift card code. You&apos;ll still need to enter your credit card information, as the subscription will automatically renew at the end of the subscription period unless cancelled prior to that.Note: Gift card codes are redeemable via our website only and cannot be used in the Apple or Google app stores.<hr>Do gift card codes expire?No, gift card codes do not expire and can be redeemed at any time. If purchasing a gift card code for an app subscription, the app subscription will start at the time of redemption (not at the time of purchase).<hr>How can I gift an app subscription?You can gift a monthly or annual subscription to our app by visiting our gift card website <a href="https://giftup.app/place-order/047214bc-0bd2-43fe-d917-08dcdce24037?platform=Hosted">here</a>. This code will not expire, and the gifted subscription will only activate once the gift card code is redeemed (not upon purchase). Thanks for your support!Please <a href="https://solidstarts.com/faq/?hcUrl=%252Fen-US%252Fcontact">contact us&#xA0;</a>if you have any additional questions or need further guidance.&#xA0;

Gift Cards — Common Questions

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Solid Starts

Have a Q related to coupon codes or gift cards? Find your answers here.

Coupon Codes & Gift Cards

Can I get a refund?

How do I cancel / delete my subscription?

My subscription isn't recognized in the app

Can I share my account with my partner/other caregiver?

Is the Solid Starts App free?

Why can't I see my website purchases on my account?

Something isn't working / Is there a bug?

My baby profile disappeared

I can't find the subscription in my app store to cancel

How do I sign up/subscribe to your newsletter/email list?

Top FAQs

When do I need to cancel to avoid being charged for my next renewal?

I canceled my Solid Starts subscription. Can I restart it?

What happens to the foods I've tracked if I cancel my subscription?

Cancelling & Refunds

My subscription is not being recognized on the app

I was charged twice / a duplicate payment

Billing Issues & Troubleshooting

How do I purchase a subscription to the Solid Starts App?

What is the difference between the “free” version of the app and the paid subscription?

What do you get with a subscription to the Solid Starts App?

I’m a monthly app subscriber. Can I switch to the yearly plan?

How can I upgrade to the paid subscription?

Does my subscription auto-renew?

What payment methods do you accept?

How do I change my payment method?

Promotions & Discount Codes — Common Questions

Can I buy a subscription to your app now and activate it later?

Purchasing & Managing Your Subscription

Subscriptions, Billing & Cancellations

I forgot my password. What do I do?

How do I update/change my password?

I get an error message when I try to log in or I'm not getting the password reset email

I can’t create an account / getting error message when trying to create an account

Sign in with Apple

How do I delete my Solid Starts account?

Why can't I see my website purchases (guide/bundle/course) on my account?

Login, Account Access, & Your Data

Can I access the paid features of the app if I bought a bundle on your website?

Can I access materials I bought on the website within the app?

I bought your starting solids guides/videos/bundle. Can I view them on the app if I have an app subscription?

Website Purchases vs App Subscription

What do I do if I'm getting error messages within the app? App is crashing or glitching?

I keep getting an error when trying to purchase a subscription from the Apple App Store or Google Play Store

The videos have no sound

Something isn’t working / Is there a bug?

App Troubleshooting & Technical Issues

How can I edit my child’s profile?

How can I add an additional child profile?

How can I delete a child profile?

How can I add a food as a favorite?

How can I add a food to a list to try later?

How can I mark a food as allergic?

How can I re-try a food marked as allergic?

How do I update an allergen in my profile from “no reaction” to “allergic”?

Can I go back to a previously completed skill/path?

How do I move to the next skill/path?

How does the Milestones feature work?

App Functionality FAQs

Where do I find the guided introduction of foods (previous 100 day plan) in the app?

Where can I find the info on introducing allergens in the app?

Where can I find recipes/meal ideas?

Where can I find a list of all of the foods baby has tried?

Where to Find Things in the App

Where to Find - Section/Feature within the App

How can I track that my baby has tried a certain food?

How can I track a meal or recipe that my child has tried?

How can I track reactions my baby has had to foods?

Can I edit the date/note/reactions of a logged food?

Can I export baby’s logged foods from the app?

How do I delete a food from my tracker?

Does it count that baby tried a food if I served it but baby didn't actually eat any of it?