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General FAQs

Find answers to common questions asked when exploring our resources

How can I contact you?

I have a question about my account and/or the app or other materials. If you have any questions about your account, try searching in our Help Center for answers to common questions. I can't find the answer to my question in your Help Center. If you c

How do I get the Solid Starts App?

We're so happy you're here! You can download the Solid Starts app on Apple or Android from your app store on your device. Once downloaded, you can explore our First Foods® database for free on our app, where you can search for foods, view nutritional

Is the Solid Starts App free?

The Solid Starts App is free to download and without a subscription you can access our First Foods® database where you can learn about how to introduce any food to your baby including how to cut/serve, allergen information, choking information, and n

Is the Solid Starts App available everywhere / internationally?

Yes, the Solid Starts App is available globally. Get it here!

Is the app available in Spanish / other languages?

Our app is currently available in English and Spanish. To switch languages, click the profile icon on the upper left and then click the “Language” button. If you have any trouble, please contact us and we'll be happy to help!

Can I access the paid features of the app if I bought a bundle on your website?

No—a prior purchase of one of our bundles does not offer access to the paid features of the app, as our website and app subscription are on two separate platforms. A paid subscription to our app gives you access to all of our starting solids guides a

Can I access materials I bought on the website within the app?

Unfortunately no--guides, courses, or bundles purchased on our website are not viewable within the app without a separate app subscription as these are on two separate platforms. It’s not possible to give access to the guides within the app separatel

Can I share my account with my partner/other caregiver?

Yes! The same login credentials can be shared across multiple devices, whether Apple or Android. This makes it easy for parents/caregivers to work together to coordinate baby’s progress with solids seamlessly.

Do you have any resources for toddlers or picky eating? Is it in the app?

We have a variety of guides and video courses to help navigate both the toddler stage and the reversal of picky eating. This content has not yet been integrated into our app. Visit our website here if you are interested in any of these resources. Not

How do I sign up/subscribe to your newsletter/email list?

Joining our email list is the best way to stay in the loop! Our weekly Sunday’s Best newsletter provides helpful feeding tips, as well as announcements regarding product updates, upcoming promotions, giveaways and more. You’ll also receive additional

How do I unsubscribe/get removed from your email list?

If you no longer wish to receive emails from Solid Starts, you can click the “Unsubscribe” button at the bottom of any email. If you have any issues or questions, feel free to contact us for additional help.

How do I turn in-app notifications on/off?

You can manage the in-app push notifications you receive in your Solid Starts app by going to the Settings app on your phone and clicking into “Notifications.” Find Solid Starts within your list of apps to adjust your notification settings. For instr

Solid Starts Inc 315 Flatbush Avenue #353 Brooklyn, NY 11217