General FAQs
Find answers to commonly asked questions when exploring our resources.
How can I contact you?
I have a question about my account and/or the app or other materials. If you have any questions about your account, try searching in our Help Center for answers to common questions. I can't find the answer to my question in your Help Center. If you c
How do I get the Solid Starts App?
We're so happy you're here! You can download the Solid Starts app on Apple or Android from your app store on your device. Once downloaded, you can explore our First Foods® database for free on our app, where you can search for foods, view nutritional
Is the Solid Starts App free?
The Solid Starts App is free to download and without a subscription you can access our First Foods® database where you can learn about how to introduce any food to your baby including how to cut/serve, allergen information, choking information, and n
Is the Solid Starts App available everywhere / internationally?
Yes, the Solid Starts App is available globally. Get it here!
Is the app available in Spanish / other languages?
Our app is currently available in English and Spanish. To switch languages, click the profile icon on the upper left and then click the “Language” button. If you have any trouble, please contact us and we'll be happy to help!
Do you have any resources for toddlers or picky eating? Is it in the app?
We have a variety of guides and video courses to help navigate both the toddler stage and the reversal of picky eating. We are in the process of migrating this content into our app, so you will find that some of these materials are available in the a
How do I sign up/subscribe to your newsletter/email list?
Joining our email list is the best way to stay in the loop! Our weekly newsletter provides helpful feeding tips, as well as announcements regarding product updates, upcoming promotions, giveaways and more. You’ll also receive additional emails with t
How do I unsubscribe/get removed from your email list?
If you no longer wish to receive emails from Solid Starts, you can click the “Unsubscribe” button at the bottom of any email. If you have any issues or questions, feel free to contact us for additional help.
How do I turn in-app notifications on/off?
You can manage the in-app push notifications you receive in your Solid Starts app by going to the Settings app on your phone and clicking into “Notifications.” Find Solid Starts within your list of apps to adjust your notification settings. For instr