Need to cancel or inquire about a refund? Find answers here.
If you purchased your subscription through Apple or Google Play, your subscription can be managed through your profile within the app or through "My Subscriptions" in the Apple App Store or Google Play Store on your device. We at Solid Starts cannot
The most common reason for not seeing the subscription in your Apple App Store or Google Play Store is because you are not logged into the app store with the email address used to purchase the subscription. Many users have multiple Apple ID / Google
If you purchased a subscription through the app itself after downloading from Apple or Google Play, you will have to reach out to them directly to request a refund as we are unable to process the refund (Apple and Google manage subscriptions made thr
Once your subscription expires, you will no longer be able to access or view your data within the app. However, prior to cancellation, you can export your saved data into a spreadsheet. To do this, click “Tracker” on the main app screen, and select t
If you purchased your subscription through Apple or Google Play, you can restart your subscription by navigating to your Apple App Store or Google Play app and clicking “renew” within the “subscription” screen. If you purchased through our website, p